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Deleting Your BeFree Data
Last updated August 2, 2026
You own your BeFree data. This page describes how to delete it.
Delete your account from inside the app
- Open BeFree.
- Tap the You tab.
- Tap the settings button in the top right.
- Tap Privacy & Data.
- Tap Delete Account.
- Confirm.
When you confirm, BeFree:
- Removes your account and all of your content from production systems within 30 days.
- Deletes BeFree's account data and removes the account's Pro entitlement from BeFree. It does not cancel an App Store subscription or stop renewal. To cancel billing, use iOS Settings → your name → Subscriptions → BeFree.
- Revokes any device sessions.
Some provider logs or short-window backups may persist briefly for security, fraud prevention, or operational reasons. Those copies are isolated from the live product and are purged on each provider's normal retention cycle.
Delete a single item
You can delete any task, event, reminder, grocery item, list, note, project, or tag from inside the app. Each entity has a "Drop" or trash action. Dropped items are hidden right away (with a short window to undo), and their records are fully purged from our servers when you delete your account.
Export before you delete
If you want a copy of your data first, BeFree supports JSON and iCal exports from You → settings button → Privacy & Data.
Email us if you need help
If you cannot access the app, email support@heybefree.app from the address associated with your BeFree account, with the subject line "Delete my BeFree account." We will confirm receipt within 3 business days and complete deletion within 30 days.
What we cannot delete
We cannot delete:
- Records we are required to keep for tax, accounting, or legal compliance.
- Anonymised analytics aggregates that no longer identify you (when applicable).
- Pseudonymous crash and analytics records already sent to our diagnostics providers while the optional “Help improve BeFree” setting was on. These are keyed to an account identifier rather than your name or email, and are retained on each provider’s own schedule.
- Subscription records held by Apple and by our subscription processor, which we do not control. Cancelling and requesting refunds is handled through your Apple Account.
Everything else — your account, your content, your attachments and your usage records — is deleted.